Welcome to Finlo!

We want you to clearly understand how subscription renewals work. Please read this carefully.

Subscription Plans

• Auto-Renewal:
  Finlo subscriptions renew automatically. That means you’ll be charged again when your billing period ends (monthly or yearly) — unless you cancel.

• Billing Cycle:
  You will be billed based on the plan you chose (for example, every month or every year).

Renewal Notification

• Reminder Before Renewal:
  Finlo will send you a message before your subscription renews.
  This message will tell you the renewal date, plan details, and how much you’ll be charged.

• How to Cancel:
  The message will also explain how to stop the renewal if you don’t want to continue.

How to Manage Renewal

• Cancel Before Renewal Date:
  If you don’t want your subscription to renew, you must cancel before the renewal date.
  Follow the steps in the reminder message or contact us at [email protected].

• Cancel Early:
  Try to cancel at least 48 hours before the renewal date to make sure it goes through in time.

Renewal Charges

• Payment:
  We will charge your saved payment method when the subscription renews.

• Price Changes:
  If the price of your plan changes, we will let you know in advance.

Refunds for Renewals

• Usually Non-Refundable:
  In most cases, we don’t give refunds for renewals.
  But if there’s a mistake or special case, please contact us for help.

Changes to This Policy

Finlo may change this policy in the future. We’ll notify you if anything important changes.

Need Help?

Email us at: [email protected]

Thanks for being part of Finlo!
We appreciate your support and understanding.